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Tenryu

** Welcome to Tenryu (M) Sdn Bhd. Our shop is stone's throw away from LRT USJ21 (KJ34) station of Kelana Jaya Line **

Privacy Policy

Privacy Policy

This privacy policy sets out how Tenryu (M) Sdn Bhd uses and protects any information that you provide to Tenryu (M) Sdn Bhd when you are using this website.

Tenryu (M) Sdn Bhd is committed to ensure that your privacy is protected. Should we ask you to provide certain information for identification and verification purposes,  you can be assured that it will only be used in accordance with this privacy statement.

Tenryu (M) Sdn Bhd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This updated policy is effective from 25 Nov 2013.

What information(s) are needed

We may request for the following(s):

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information that is/are deemed relevant for customer surveys purposes and/or offers to serve you better

What we do with the information gathered

We require these information from you to understand your needs and hope to provide you with the best service, and in particular for the following reasons:

  • Internal record tracking.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information(s) which we think you may find interesting to the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website to better serve your needs.

Security

We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosures, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure this information.

How do we use cookies

A cookie is a small file which seeks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps to analyse web traffic or to alert you when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us to analyse data on web page traffic and to improve our website to tailor it for customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie do not gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer so. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you leave out site and access these links, you should note that we do not have any control over the other website. Therefore, we will not be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Protecting your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed for us to use your personal information for direct marketing purposes, you may change your mind at any time by emailing to justin{at}matrimultimedia.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly update the information given accordingly.


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